Hearing the words 'you have MS' can turn your world upside down. In those first few days, and at every stage of living with MS, people need support they can trust. But searching online can lead to confusing or sometimes even wrong information.
That's why our Helpline is so important.
Simon leads MS Trust's Helpline team. He's been supporting people for over 20 years. As he says:
People contact us for information, but there's an element of support in almost every query too. Just being there to listen and equip people with what they need is vital.
Simon, MS Trust Helpline
We're a small team, but we're here every day, on the phone, by email, and online. Last year, we responded to almost 5,000 queries from people with MS, their families and friends. With your help, we can be there the moment someone reaches out, with information they can trust.
We can't do this without you.
By giving a donation this Christmas, you'll help ensure our Helpline is ready to support everyone affected by MS whenever they need us.
Your donation could help people like Sally. Here's her story...
My name's Sally. I'm an MS Trust supporter. I also have MS myself.
When I first started experiencing MS symptoms, it was an incredibly frightening time. I'd recently had my final surgery following breast cancer. And after 34 years as a midwife, I'd just started a new senior role as a Maternity Investigator. I was really looking forward to this next chapter and saw it as a fresh start.
I tried to ignore the symptoms at first, so I could continue working and get on with daily life. I recognise now that I was in complete denial about having MS. Despite having a loving and supportive family, I felt alone and directionless.
Then my husband discovered the MS Trust, during all the searching for information online that so many of us do when MS becomes part of our lives.
When I eventually plucked up the courage to call the Helpline, they were friendly, caring and able to answer even my most random questions. I discovered I didn't have to face this alone.
Sally, MS Trust Supporter
Thanks to your incredible support we are helping people like Sally living with MS right now.
Please make sure we can continue to support people with MS – from diagnosis and at every stage after that.
We're still here, because people still need us. They still need you too.
The impact of your gift
MS is unpredictable. MS Trust is a reliable source of up-to-date information.
Donate £19 today and you could help us answer the next question that comes our way.
In the last year, nearly 5,000 people with MS got in touch with their concerns.
Donate £25 today and you could help people get the right support, wherever they are in their MS journey.
Our Helpline helped 9 in 10 people with MS get the information they needed.
Donate £50 today and you could help us show the way forward for people with MS.
How you can help
Monthly gifts – regular donations help us plan ahead, to be a constant source of support for years to come.
One-off donations – provide a boost to our vital support, helping people today.
Every donation can help people living with MS feel more in control of their MS today and every day.
Frequently asked questions
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Your gift will go where it is needed most at the time. That could be to our helpline and vital information, or to our healthcare education programmes.
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Yes, you can call our team on 01462 536007. You can also donate easily and securely online.
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Our team is ready to help. Get in touch by calling 01462 536007 or email hello@mstrust.org.uk.