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Vacancies at MS Trust

Here you can find out about and apply for the latest job opportunities at MS Trust.

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Supporter Care Officer

Salary range: £28,360
Contract type: Permanent, full time (35 hours per week) flexible working considered
Opening date:
Closing date:
Location: Letchworth Garden City / home working (hybrid)

Are you a people person with a can-do attitude? Do you have some experience of fundraising, or are you looking to start your fundraising career? We have the perfect role for you!

Join our friendly team

We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.

Our charity

MS Trust is a UK charity which brings together expertise from every angle to help everyone feel more in control of their MS, today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we're here for every MS. Every day.

The role

The Supporter Care Officer plays a vital role in ensuring our supporters and volunteers feel valued, inspired and motivated to continue their involvement with MS Trust, by delivering exceptional supporter care and stewardship. As a key member of the Events and Community Fundraising Team, you will provide essential support for third-party events and individuals fundraising within their communities, ensuring every supporter receives the guidance and encouragement they need to succeed.

What we can offer

At MS Trust we offer a range of benefits.

  • 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days
  • Company pension with enhanced employer contribution. Salary Sacrifice scheme available
  • Death in Service benefit
  • Enhanced maternity, paternity and adoption pay
  • Sick pay
  • Hybrid working
  • Employee Assistance Programme
  • Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge
  • Learning and development policy to develop all staff
  • Cycle to work scheme, volunteering day and Season ticket loans

Find out more about our employee benefits.

Join us at MS Trust and make a difference everyday for people living with MS.

To find out more and apply

Please download a job pack (DOC, 2MB). Complete an application form (DOC, 42KB) (CVs will not be considered) and email it together with our equal opportunities form (DOC, 56KB) to: recruitment@mstrust.org.uk. As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

The closing date for applications is Monday, 6 April 2026 (5pm).

First interviews will be held on Tuesday, 14 & Wednesday, 15 April 2026.

Second interviews will be held on Tuesday, 21 April 2026.

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