Cookie policy


1. What are cookies?

Cookies are small text files that are placed on your computer, phone, or other device when you visit a website or app. Cookies help to make our websites work. They can also improve the performance of the site and some provide information to the MS Trust.

Cookies do not store or collect information about you such as your name but will instead collect information related to, for example, the devices you use to access the internet, your browser and your browsing history. 

In this cookies policy, we'll refer to cookies as shorthand for any technology that stores information on your device or gains access to information on your device (for example pixels and tags).

We will ask you to re-consent to your cookie preferences every 365 days.

2. How do we use cookies on MS Trust websites?

We use cookies to:

  • determine whether the website is operating effectively and to enable users' to navigate through the website
  • compile statistics on how our website is being used, which can help us to improve our website and online services
  • personalise and improve the service we offer you by understanding your preferences and establishing which areas of the website are most relevant to you
  • make sure we keep your information confidential and secure as you move through secure, or password protected areas of our websites

Some of the cookies that we use are 'Session Cookies' which are deleted when you close your browser. Others remain on your browser or device until they expire or you delete them from your browser history – these are known as 'Persistent Cookies'.

All cookies have an 'owner' which can be identified by looking at the domain (i.e. the company or website name in the cookie). Cookies can either be first-party (i.e. they’re owned by the website who set them) or third-party (i.e. they’re not owned by the website who set them). We use both first-party and third-party cookies on our websites.

To understand more about these third-party cookies and their privacy policies please visit their websites.

3. Managing your cookie settings

Some of the cookies we use are essential for parts of our website to work properly. These are called strictly necessary cookies.

You can choose whether we use non-essential cookies by changing your cookie preferences in our preference centre.

For Chrome users you will need to be using browser version 67 or later for your settings to be applied. Or you can change your cookie settings in your web browser. Find out how to manage cookies on popular browsers:

Necessary cookies

These cookies are necessary for the website to function and cannot be switched off. They do not store any information that we can use to identify you. We use them for things like remembering your privacy settings or any information that you enter into online forms. You can set your browser to block these cookies, but then some parts of the website won’t work.

Cookie provider Cookie name Duration
api.intheroom.global anon 365 days
api.intheroom.global nlusession Session
blackbaudhosting.com ASP.NET_SessionId Session
blackbaudhosting.com NSC_# Session
cookiebot.com 1.gif Session
doubleclick.net test_cookie 1 day
google.com _GRECAPTCHA 180 days
gstatic.com rc::a Persistent
gstatic.com rc::b Session
gstatic.com rc::c Session
gstatic.com rc:f Persistent
mstrust.org.uk CookieConsent 365 days
mstrust.org.uk IIdrugCompareCookie 1 day
payments.blackbaud.com AWSELB Session
payments.blackbaud.com AWSELBCORS 1 day
speakeasy.intheroom.global anon 365 days
uk.smartthing.org STPORTALCons Persistent
uk.smartthing.org STPORTALCons_expiresIn Persistent
uk.smartthing.org STPORTALToken Persistent
uk.smartthing.org PHPSESSID Session

 

Preferences cookies

We use preferences cookies to enhance the functionality of the website and allow us to create a personalised experience. This includes things like changing image ratios depending on the device you’re using and making sure you do not see the same survey twice.

These cookies are set by us and by any third-party providers whose services we use on the website (for example, where we have interactive maps or embedded videos).

You can still use the site without preferences cookies. But some features won’t work properly.

Cookie provider Cookie name Duration
maps.googleapis.com maps/gen_204 Session

 

Statistics cookies

We use statistics cookies to track how many people are visiting the website so we can measure and improve its performance. They help us to know which pages are popular and to see how you move around the website.

You can still use the site without statistics cookies. But we won’t know when you’ve visited and won’t be able to monitor and improve its performance.

Cookie provider Cookie name Duration
developers.google.com _ga_devsite 790 days
googletagmanager.com td Session
mstrust.org.uk _ga 790 days
mstrust.org.uk _ga_# 790 days
speakeasy.intheroom.global sentryReplaySession Session
twitter.com personalization_id 400 days

 

Marketing cookies

We, and our service providers, may use marketing cookies to understand your interests and show you relevant adverts about us on other websites you visit. Targeting our adverts means they’re more effective and cost-efficient.

Marketing cookies do not collect and store personal information that could directly identify you, such as your name or email address. Instead, they use information such as your browser type or IP address to identify you.

You can still use the site without marketing cookies. But the adverts you see will be less targeted.

Cookie provider Cookie name Duration
connect.facebook.net lastExternalReferrer Persistent
connect.facebook.net lastExternalReferrerTime Persistent
doubleclick.net IDE 365 days
doubleclick.net pagead/landing Session
google.com ads/ga-audiences Session
google.com NID 180 days
google.com pagead/1p-user-list/# Session
gstatic.com #,# Persistent
gstatic.com #,#_expiresAt Persistent
mstrust.org.uk _gcl_au 90 days
mstrust.org.uk _fbp 90 days
t.co muc_ads 400 days
t.co i/adsct Session
twitter.com i/adsct Session
youtube.com VISITOR_INFO1_LIVE 180 days
youtube.com YSC Session
youtube.com nextId Session
youtube.com requests Session
youtube.com iU5q-!O9@$ Session
youtube.com #-# Session
youtube.com ServiceWorkerLogsDatabase#SWHealthLog Persistent
youtube.com TESTCOOKIESENABLED 1 day
youtube.com LAST_RESULT_ENTRY_KEY Session
youtube.com yt.innertube::nextId Persistent
youtube.com yt.innertube::requests Persistent
youtube.com yt-remote-connected-devices Persistent
youtube.com remote_sid Session
youtube.com yt-remote-fast-check-period Session
youtube.com yt-remote-session-app Session
youtube.com yt-remote-session-name Session
youtube.com yt-remote-device-id Persistent
youtube.com yt-remote-cast-installed Session
youtube.com yt-remote-cast-available Session
youtube.com VISITOR_PRIVACY_METADATA 180 days
youtube.com YtIdbMeta#databases Persistent
youtube.com LogsDatabaseV2:V#||LogsRequestsStore Persistent
youtube.com ytidb::LAST_RESULT_ENTRY_KEY Persistent

 

5. Changes to this policy

We may update how we use cookies (and this policy) from time to time. So please check regularly to keep up to date with any changes.

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