Website Terms & Conditions

Thank you for visiting MS Trust’s website.

By accessing or using this site or any of our digital services or products, you agree to be bound by these Terms and Conditions. We may update these from time to time, and your continued use of the site means you accept any changes.

Multiple Sclerosis Trust is a registered charity under number 1088353 and a company limited by guarantee, registered in England and Wales under number 4247766. Registered office: Spirella Building, Bridge Road, Letchworth Garden City SG6 4ET.

These Terms apply to this website and any other digital service or product we operate or control that link to these Terms.

"We", "us", "our" - MS Trust

"You", "your" - any person accessing or using the website

"Website" - this site and any related digital services or product we operate

"Content" - all information, text, images, video, audio, graphics, code, or other material on the website

"Contribution" - any content submitted by users (e.g., uploads, posts)

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. You must not:

• Upload or transmit harmful code (e.g., viruses, malware)
• Attempt to gain unauthorised access to our systems
• Use the site to send unsolicited advertising or spam
• Interfere with the normal operation of the website

We may suspend or withdraw access to the site at any time without notice.

We aim to ensure the information on our website is accurate and up to date. However:

• Content is provided for general information only
• It should not be relied upon as professional, medical, financial, or legal advice
• We make no guarantees about completeness or accuracy
• You should seek appropriate professional guidance before acting on information from the site

Medical information

Any health related or specialist information on this website is for general guidance only and is not a substitute for professional advice. Always consult a qualified professional regarding your specific circumstances.
 

Unless otherwise stated:

• All content on the website is owned by or licensed to us
• You may view, download, or print content for personal, non-commercial use only
• You must not reproduce, modify, distribute, or publish content without our written permission
• Our name, logo, and branding may not be used without permission

We are committed to protecting your personal data. Our use of your information is governed by our Privacy Policy, which you should read alongside these Terms.

We use cookies and similar technologies to operate the site and improve your experience. Details are provided in our Cookies Policy.

Our website may contain links to third party sites. We are not responsible for:

• The content of external websites
• Their accuracy, security, or availability
• Any loss or damage arising from your use of them

Links do not imply endorsement.

Where the website allows purchases, donations, event registrations, or other transactions:

• Prices and availability may change
• We may refuse or cancel orders at our discretion
• Refund policies will be clearly stated at the point of purchase
• We do not store full payment card details

To the fullest extent permitted by law:

• We are not liable for any loss or damage arising from your use of the website
• We do not guarantee the site will be error free, uninterrupted, or free from viruses
• We are not responsible for third party content or services

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.
 

If you participate in events or community spaces:

• You are responsible for your own safety and conduct
• Content you post may be publicly visible
• You should avoid sharing sensitive personal information
• Additional rules may apply to specific campaigns or activities

We may update, modify, or remove content or features at any time without notice.

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

If you have questions about these Terms, please contact:

Email: hello@mstrust.org.uk 

Address: Spirella Building, Bridge Road, Letchworth Garden City SG6 4ET

Phone: 01462 536007